skip to content
| 41 verified reviews on 33carat.com

Diamond Upgrade

Diamond upgrade policy

01. Free Lifetime Upgrade:

33Carat offers a lifetime upgrade on natural and lab-grown diamonds.

02. Natural Diamond Upgrade

 Any loose natural diamond purchased can be exchanged for credit equal to the original purchase price.

– The new diamond must be at least 1.5x the value of the original diamond.

03. Lab-Grown Diamond Upgrade

  • Any loose lab-grown diamond purchased can be exchanged for credit equal to the original purchase price.
  • The new lab-grown diamond must be at least 2x the value of the original diamond

04. Eligibility Requirements

  • The original diamond (natural or lab-grown) must be in saleable condition
  • Original documentation must accompany the diamond being upgraded.

05. Exclusions

Upgrades are not available for colored gemstones, colored diamonds, settings, or jewellery.

06. Tax and Duty Policy

  • Upgrade credit excludes any duty or tax paid on the original purchase.
  • All applicable taxes and duties will be applied to the new diamond’s full retail price before the credit is applied.

07. Setting Compatibility

If the upgraded diamond cannot fit the original engagement ring setting, a precious metal credit may be offered.

08. Metal Recycling Credit

Gold or platinum jewellery can be recycled, with a credit based on current metal prices.

09. Contact for Information:

For more details, customers can call 33Carat at +44 7496 257999